KitchenAid 27" Combination Wall Oven with Even-Heat™ True Convection (lower oven) Use & Care Manual

Nothing will operate

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Has a household fuse blown, or has a circuit breaker 
tripped?
Replace the fuse or reset the circuit breaker. If the problem 
continues, call an electrician.

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Is the appliance wired properly?
See Installation Instructions.

Oven will not operate

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Is the electronic oven control set correctly?
See “Electronic Oven Control” section.

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Has a delay start been set?
See “Timed Cooking” section.

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Is the Control Lock set?
See “Control Lock” section.

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Is the Sabbath Mode set?
See “Sabbath Mode” section.

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On double oven models, is one oven self-cleaning?
When one oven is self-cleaning, the other oven cannot be set 
or turned on.

Oven temperature too high or too low

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Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.

Warm air coming from oven vent

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Warm air coming from the oven vent is normal. During a self-
clean cycle, the air stream is increased.

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The cooling fan may operate both during an oven's cycle and 
after the cycle has ended, causing warm air to exit from the 
oven vent.

Display shows messages

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Is the display showing a letter followed by a number?
Clear the display. See “Display(s)” section. If a letter followed 
by a number reappears, call for service. See “Warranty” 
section.

Fan runs during Bake function

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It is normal for the convection fan and element to operate 
during Bake mode to enhance performance and heat 
distribution.

Long preheat times

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Not all cycles require preheating. See cycle instructions for 
preheat recommendations. Most cycles preheat to 350°F 
(177°C) in 12 to 17 minutes. Higher temperatures will take 
more time. Removing unused oven racks prior to preheating 
can help reduce preheat time.

Self-Cleaning cycle will not operate

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Is the oven door open?
Close the oven door all the way.

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Has the function been entered?
See “High Temp Self-Cleaning Cycle” section.

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On some models, has a delay start Self-Clean cycle been 
set?
See “High Temp Self-Cleaning Cycle” section.

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Has a delay start been set?
See “Timed Cooking” section.

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On double oven models, is one oven self-cleaning?
When one oven is self-cleaning, the other oven cannot be set 
to self-clean.

Oven cooking results not what expected

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Is the proper temperature set? 
Double-check the recipe in a reliable cookbook.

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Is the proper oven temperature calibration set? 
See “Oven Temperature Control” section.

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Was the oven preheated? 
See “Baking and Roasting” section.

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Is the proper bakeware being used? 
See “Bakeware” section.

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Are the racks positioned properly? 
See “Rack and Bakeware Positions” section.

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Is there proper air circulation around bakeware? 
See “Rack and Bakeware Positions” section.

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Is the batter evenly distributed in the pan? 
Check that batter is level in the pan.

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Is the proper length of time being used? 
Adjust cooking time.

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Has the oven door been opened while cooking? 
Oven peeking releases oven heat and can result in longer 
cooking times.

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Are baked items too brown on the bottom? 
Move rack to higher position in the oven.

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Are pie crust edges browning early? 
Use aluminum foil to cover the edge of the crust and/or reduce 
baking temperature.

Uneven browning of baked items

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See “Rack and Bakeware Positions” section.

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Center the baking pan(s) on the rack and allow a minimum of
2" (5 cm) of clearance around all sides of the pan(s).

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Allow a minimum of 2" (5 cm) of clearance between the oven 
door and the front edge of baking pans.

TROUBLESHOOTING