Canon VB-R13VE Manual

Page of 173
Append
ix
163
When the IP address of a computer on which a Storage Server is installed changes, the IP address of the Storage Server 
must also be changed in some cases.
If “IP Address Configuration Error” appears for [Status] in the [Storage Server Search Results] tab of the lower section of RM 
Manager, change the IP address of the Storage Server as follows.
Changing the Storage Server IP Address with RM Manager
Or select the Storage Server in the [Storage Server Search Results] tab, and select [Change IP Address] in the 
right-click menu.
Change the Storage Server IP Address with the Command Line
Example: 64-bit OS
Example: 32-bit OS
• To stop or start the service from the control panel, select [RM-Lite Storage Server].
• When executing the command, enter “storage_server_rm_lite.exe”.
Changing the Storage Server IP Address
1
Launch RM Manager.
2
Click [Tools] > [Change IP Address].
3
Enter the Storage Server’s changed IP address, user name, and password, and then click [OK].
1
Select [RM Storage Server] from [Control Panel] > [System and Security] > [Administrative Tools] > [Service] and 
stop the service.
2
Open the command prompt using [Run as administrator], enter command line option 
(-resethost=IP address) and execute.
“C:\Program Files (x86)\Canon\WebView\NVR30\storage_server.exe” -resethost=XXX.XXX.XXX.XXX
“C:\Program Files\Canon\WebView\NVR30\storage_server.exe”-resethost=XXX.XXX.XXX.XXX
(Enter the IP address the computer changed to in “XXX.XXX.XXX.XXX”.)
3
Select [RM Storage Server] from [Control Panel] > [System and Security] > [Administrative Tools] > [Service] and 
start the service again.