Canon VB-R13VE Manual

Page of 31
BIE-7099-000
 CANON INC. 2016
Viewer disconnects
The connection is severed when the 
camera creates a panoramic screen. 
Try connecting again after the 
panoramic screen has been created.
Check the camera, network and device 
for any abnormality.
Reboot the device and connect.
Cannot register settings
Only the admin user can register 
settings.
Relaunch the web browser, reconnect to 
the camera, and register again.
Auto lock is activated or the screen has 
turned off.
Even when using the viewer, the mobile 
device’s auto lock or auto screen 
timeout settings are still active. To 
deactivate these features, change the 
device’s settings.
Display is slow
The display may be slow for 
approximately the first minute using an 
SSL connection.