Canon VB-R13VE Manual
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Error Message
Cannot access the memory card.
Please recreate the video management information
on the Setting page.
Please recreate the video management information
on the Setting page.
The memory card cannot be accessed because [Video Management Information
Recreation Required] is displayed in [Memory Card] > [Memory Card
Information] > [Video Management Information Status] in the Setting Page of the
camera.
Click [Exec] in [Memory Card] > [Memory Card Operations] > [Recreate Video
Management Information] to recreate the management information file.
Recreation Required] is displayed in [Memory Card] > [Memory Card
Information] > [Video Management Information Status] in the Setting Page of the
camera.
Click [Exec] in [Memory Card] > [Memory Card Operations] > [Recreate Video
Management Information] to recreate the management information file.
You cannot play the selected video, because it has
been overwritten.
been overwritten.
This message is displayed if you select or play back a video that was overwritten
in a different video format.
This message is also displayed if you select or play back a video that was
overwritten by a video in the same format, but with a start time that is at least two
hours later.
in a different video format.
This message is also displayed if you select or play back a video that was
overwritten by a video in the same format, but with a start time that is at least two
hours later.
You cannot download the selected video, because it
has been overwritten.
has been overwritten.
This message is displayed if you download a video that was overwritten in a
different video format.
This message is also displayed if you download a video that was overwritten by a
video in the same format, but with a start time that is at least two hours later.
different video format.
This message is also displayed if you download a video that was overwritten by a
video in the same format, but with a start time that is at least two hours later.
Application could not be started.
Install .NET Framework 3.5 (SP1 or later).
Install .NET Framework 3.5 (SP1 or later).
.NET Framework 3.5 (SP1 or later) is not installed. Start this utility after installing
.NET Framework.
.NET Framework.
The specified camera is not a network camera, or it is
not a supported model.
not a supported model.
An unsupported camera or network device was specified. Check the specified
camera.
camera.
Could not delete the video.
Please refresh the video list.
Please refresh the video list.
This message is displayed if you attempt to delete a video for which the
[Recording Type] is [Recording-Mode Stream], but has already been deleted.
Click [Refresh Video List] to refresh the list of videos.
[Recording Type] is [Recording-Mode Stream], but has already been deleted.
Click [Refresh Video List] to refresh the list of videos.
Message
Explanation
An error occurred while communicating with the
camera, so the connection was terminated.
camera, so the connection was terminated.
Check the connection to the camera, and whether the camera is turned on, the
LAN cable is connected, and the network settings are correct.
LAN cable is connected, and the network settings are correct.
Failed to create mov file.
An error occurred when exporting a video obtained from the memory card as an
mov file.
Check if writing is enabled for the specified export destination folder, including if
the folder for [Export to mov format] is set to read-only.
mov file.
Check if writing is enabled for the specified export destination folder, including if
the folder for [Export to mov format] is set to read-only.
Failed to refresh the video list.
This message is displayed if writing is disabled because the folder specified for
[Download to] is set to read-only, etc. when updating the list of videos.
Specify a writing-enabled folder for [Download to].
[Download to] is set to read-only, etc. when updating the list of videos.
Specify a writing-enabled folder for [Download to].
Failed to save the file.
This message is displayed if writing is disabled because the folder specified for
[Download to] is set to read-only, etc. when downloading videos on the memory
card to the PC.
Specify a writing-enabled folder for [Download to].
[Download to] is set to read-only, etc. when downloading videos on the memory
card to the PC.
Specify a writing-enabled folder for [Download to].
Failed to refresh the download status.
This message is displayed if writing is disabled because the folder specified for
[Download to] is set to read-only, etc. when you click [Refresh Download Status].
Specify a writing-enabled folder for [Download to].
[Download to] is set to read-only, etc. when you click [Refresh Download Status].
Specify a writing-enabled folder for [Download to].
Failed to specify the folder to download videos to.
This message is displayed when the appropriate access privileges are not
available (such as the folder is set to read-only, or you do not have writing
privileges) for the folder specified for [Download to].
Specify a writing-enabled folder for [Download to].
available (such as the folder is set to read-only, or you do not have writing
privileges) for the folder specified for [Download to].
Specify a writing-enabled folder for [Download to].
Could not connect to the camera.
A camera with which a connection is not possible was selected and then an
operation that results in communication with the camera was performed. Check
the connection with the camera.
operation that results in communication with the camera was performed. Check
the connection with the camera.
Failed to initialize Canon Network Camera H.264
Decoder.
Decoder.
Restart Windows.
If this message is displayed even after restarting, uninstall this utility, and then
reinstall it.
If this message is displayed even after restarting, uninstall this utility, and then
reinstall it.
The operation cannot be continued because the file
is damaged.
is damaged.
This message is displayed if the downloaded file is corrupted when playing
back.
Download the video file again.
back.
Download the video file again.
Failed to delete downloaded video.
This message is displayed when trying to delete the video, which has been
moved or deleted manually in the [Download to] folder, from the video list.
Click [Refresh Download Status] to update to the current state.
moved or deleted manually in the [Download to] folder, from the video list.
Click [Refresh Download Status] to update to the current state.
Message
Explanation