Canon RM-64 V3.0 Brochure
FOR MORE INFO VISIT: PRO.USA.CANON.COM/SUPPORT
FOR MORE INFO VISIT: LEARN.USA.CANON.COM AND
USA.CANON.COM/CANONLIVELEARNING
Whether you are a business of one, an organization of many, or somewhere in between,
working professionals need service they can count on. Canon has spent years fine-tuning
the range of services it offers to individual professionals, and has built its business on their
satisfaction. You can use Canon’s lineup of professional products with confidence because
Canon’s team of service experts is ready to assist.
working professionals need service they can count on. Canon has spent years fine-tuning
the range of services it offers to individual professionals, and has built its business on their
satisfaction. You can use Canon’s lineup of professional products with confidence because
Canon’s team of service experts is ready to assist.
Product Repair and Maintenance
• Nationwide State-of-the-Art Service Facilities
• Fast Repair Processing & Available Loaner Equipment
• Genuine Canon Parts
• Factory-Level Quality
• Precision Camera and Lens Adjustment Rooms
• Nationwide State-of-the-Art Service Facilities
• Fast Repair Processing & Available Loaner Equipment
• Genuine Canon Parts
• Factory-Level Quality
• Precision Camera and Lens Adjustment Rooms
Customer Service & Technical Support
• Team of Industry Experts
• Industry-Leading Response Times
• In-House Studio Test Environment
• 24/7 Support Available
• 100% U.S.-Based Call Center (All Canon Employees)
• Team of Industry Experts
• Industry-Leading Response Times
• In-House Studio Test Environment
• 24/7 Support Available
• 100% U.S.-Based Call Center (All Canon Employees)
Canon Professional Services (CPS):
Multiple membership levels are available for individual, full-time
working professionals who use qualifying Canon equipment. Available
benefits include 24/7 technical support, expedited and discounted
repair service, on-site event support, loaner equipment, and more.
working professionals who use qualifying Canon equipment. Available
benefits include 24/7 technical support, expedited and discounted
repair service, on-site event support, loaner equipment, and more.
Canon Enterprise CPS:
Customized to provide service and support benefits to medium and
large-sized organizations that own large quantities of Canon imaging
products. Enterprise CPS benefits include priority telephone support
and repair processing, repair discounts, and on-site equipment
maintenance. Standard program options are available and the
program can also be customized to meet the specific and unique
needs of your organization.
large-sized organizations that own large quantities of Canon imaging
products. Enterprise CPS benefits include priority telephone support
and repair processing, repair discounts, and on-site equipment
maintenance. Standard program options are available and the
program can also be customized to meet the specific and unique
needs of your organization.
Canon CarePAK PRO for Professional Inkjet Printers:
This option provides a cost effective service program for professional
inkjet printers, offering protection from unexpected repairs.
CarePAK PRO offers additional benefits for select printers including
expedited repair processing, 24/7 technical support, and more.
inkjet printers, offering protection from unexpected repairs.
CarePAK PRO offers additional benefits for select printers including
expedited repair processing, 24/7 technical support, and more.
At Canon, inspiring our professional customers to reach new heights is our core mission.
To achieve this, we offer a range of online and live educational resources to support and
inspire photographers and filmmakers.
To achieve this, we offer a range of online and live educational resources to support and
inspire photographers and filmmakers.
All our educational content is free on the Canon Digital Learning Center (CDLC) website.
There you’ll find a broad range of educational resources, such as articles and videos on
product training and usability, covering all imaging areas including professional video and
digital cinema, photography and printing. Enjoy access to How-To videos, White Papers,
QuickGuides, interviews and more on the CDLC, which is optimized for viewing on mobile
devices, tablets and PCs.
There you’ll find a broad range of educational resources, such as articles and videos on
product training and usability, covering all imaging areas including professional video and
digital cinema, photography and printing. Enjoy access to How-To videos, White Papers,
QuickGuides, interviews and more on the CDLC, which is optimized for viewing on mobile
devices, tablets and PCs.
Canon Live Learning (discounted for Gold and Platinum CPS members) features wide-ranging
classes taught by industry professionals. Course offerings include professional development
seminars, hands-on photography, video and digital cinema workshops at exciting locations
all across the country. Workshop events also have the latest in Canon professional gear for
demonstration and trial usage.
classes taught by industry professionals. Course offerings include professional development
seminars, hands-on photography, video and digital cinema workshops at exciting locations
all across the country. Workshop events also have the latest in Canon professional gear for
demonstration and trial usage.
Focused on Professionals.
Custom Service Programs That Fit Your Needs.
Take Your Creativity To The Next Level.
Regardless of size, all organizations require the same
reliable, high-quality customer service. We understand that
each individual business has its own unique requirements,
which is why our renowned customer service can
be customized specifically to your needs.
reliable, high-quality customer service. We understand that
each individual business has its own unique requirements,
which is why our renowned customer service can
be customized specifically to your needs.
Canon Field Maintenance Service
Canon technicians can come to your location to perform equipment cleanings, maintenance, minor
repairs, and other on-site support.
Canon technicians can come to your location to perform equipment cleanings, maintenance, minor
repairs, and other on-site support.
Canon Corporate Service Training Program
Have your own internal service department? Canon can train your technicians to maintain,
clean, and perform minor repairs on Canon imaging products.
Have your own internal service department? Canon can train your technicians to maintain,
clean, and perform minor repairs on Canon imaging products.
Flexible to Fit Your Needs.
Canon’s custom service programs are designed for professionals with even the most critical
uptime requirements and high priority needs, and provide extensive service and support
benefits to keep your business up and running.
uptime requirements and high priority needs, and provide extensive service and support
benefits to keep your business up and running.
CUSTOM PROGRAMS.
EDUCATION.
SERVICE & SUPPORT.
CUSTOM PROGRAMS.
EDUCATION.
SERVICE & SUPPORT.
“ Amazing customer service.
Very professional and
personable. I made a
mistake on mailing my
camera, but Canon was
able to still locate and
expedite my camera,
service it, and return
quickly. I posted my
positive Canon experience
on social media and will
continue to solicit CPS to
other Canon owners!”
personable. I made a
mistake on mailing my
camera, but Canon was
able to still locate and
expedite my camera,
service it, and return
quickly. I posted my
positive Canon experience
on social media and will
continue to solicit CPS to
other Canon owners!”
– Chris P., WA 9/9/2015
CPS Platinum Member
CPS Platinum Member
FIELD
SUPPORT
PRODUCT
MAINTENANCE
PHONE
SUPPORT
DISCOUNT
REPAIR
$
FAST REPAIR
TURNAROUND
CUSTOMIZABLE
PROGRAMS
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Brochure Inside
REVISED: 10/09/15
REVISED: 10/09/15