Canon imagePROGRAF iPF830 Manual

Cause

Corrective Action

The type of paper specified in the
printer driver does not match the type
loaded in the printer.

Load paper of the same type as you have specified in the printer driver.
 (See "

Make sure the same type of paper is specified in the printer driver as you have loaded in the
printer.

Press the Stop button and stop printing.

Change the type of paper in the printer driver and try printing again.

Paper has been loaded incorrectly,
causing it to wrinkle.

Reload the paper.
 (See "

The Printhead is set too low in the
Control Panel menu.

In the Control Panel menu, set Head Height to Automatic.
 (See "

You are printing on heavyweight pa-
per or paper that curls or wrinkles
easily after absorbing ink.

For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth to
Strong or Strongest in the Control Panel menu. If the paper still rubs against the printhead,
set the Head Height in the Control Panel menu to a higher value than the current setting.
 (See "

For film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strong
or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the
Head Height in the Control Panel menu to a higher value than the current setting.
 (See "

When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting of
Weakest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a
higher Head Height setting.
 (See "

When you have loaded paper, the
paper you have loaded does not
match the type selected on the Con-
trol Panel.

Be sure to select the correct type of paper in the Control Panel menu when loading paper.
 (See "

Cause

Corrective Action

The Platen has become dirty after bor-
derless printing or printing on small pa-
per.

Open the Top Cover and clean the Platen.
 (See "

The type of paper as specified on the
printer does not match the type speci-
fied in the printer driver.

Make sure the same type of paper is specified on the printer as in the printer driver.
 (See "

Make sure the same paper type is specified in the printer driver as on the printer.

Press the Stop button and stop printing.

Change the type of paper in the printer driver and try printing again.

The paper is wrinkled or warped.

Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been
printed on previously.
 (See "

A cut line is printed because CutDus-
tReduct. is On in the Control Panel
menu to reduce cutting dust.

If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.
 (See "

The Printhead is set too low in the
Control Panel menu.

In the Control Panel menu, set Head Height to Automatic.
 (See "

Paper rubs against the Printhead

                                                                                                                                                                             

iPF850

                                                                                                                                                                                                                     

Troubleshooting

Problems with the printing quality

 

634