Canon imageCLASS MF7470 Manual

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Before Using the 
Machine
Original and Paper
Copying
Sending and 
Receiving
Printing and 
Scanning
Network (imageCLASS 
MF7480/MF7470 Only)
Remote UI (imageCLASS 
MF7480/MF7470 Only)
System Settings
Maintenance
Troubleshooting
Appendix
Index
Table of Contents
 Network  Problems
Unable to print from a TCP/IP network.
Are the machine and cable properly connected?
Check that the machine is connected to the network 
using the proper cable, then restart the machine. (See 
“Set the Machine for Network Usage (imageCLASS 
MF7480/MF7470 Only),” in the Starter Guide.)
Is the TCP/IP network properly set up?
Check the following:
Confirm that the IPv4 addresses are properly set up. 
If the IPv4 addresses were set using DHCP, BOOTP, 
or RARP, confirm that they are operating.
Confirm that the IPv6 addresses are properly set up. 
After checking the settings of the router, set Use 
Stateless Address to [On] to confirm whether you 
can obtain an address. If the IPv6 addresses were 
set using DHCPv6, confirm that DHCPv6 is 
operating.
Your computer may not be able to recognize the machine 
even though the IP address settings are appropriate. This 
problem may be resolved by delaying the startup of 
network communications for the machine. (See “Startup 
Time Settings,
” on p. 6-45.)
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Is the computer that is printing properly set up?
Make sure the proper printer driver is installed. (See 
“Installing Software,” in the Starter Guide.)
Make sure the correct machine is set as the output 
destination for the computer that is printing in 
[Printers and Faxes] or Print Manager.
If you are using LPD with Windows 98/Me, follow the 
procedures below to confirm the spool settings: On 
the [Start] menu, point to [Settings] → click [Printers]. 
Right-click the printer icon you are using → on the 
pop-up menu, click [Properties]. Click the [Details] tab 
to display the [Details] sheet. Click [Spool Settings] to 
open the [Spool Settings] dialog box. Confirm that 
[Spool print jobs so program finishes printing faster] is 
selected. If it is not selected, select it → click [OK].
Is the name of the file being printed too long?
Rename the file with a shorter name. Normally LPR (or 
the Microsoft TCP/IP Printer, if you are using Windows 
2000/XP/Server 2003/Vista) sends jobs either under 
the name of the application software used for 
printing, or the file name. However, a job name longer 
than 255 bytes cannot be sent to the machine.
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