Netgear WC7500 - ProSAFE® Wireless Controller User Manual
Troubleshooting and Diagnostics
361
ProSAFE Wireless Controller
Troubleshoot Basic Functioning
After you turn on power to the wireless controller, verify that the following sequence of events
occurs:
1.
When power is first applied, verify that the Power LED is lit green and that the Status
LED is lit yellow.
LED is lit yellow.
2.
After approximately two minutes, verify the following:
a. The Status LED is lit green.
b. The left Ethernet port LED is lit for any local port that is connected.
If the port’s left LED is lit, a link is established to the connected device. If the port is
connected to a 1000 Mbps device, verify that the port’s right LED is green. If the port
functions at 100 Mbps, the right LED is yellow. If the port functions at 10 Mbps, the right
LED is off.
connected to a 1000 Mbps device, verify that the port’s right LED is green. If the port
functions at 100 Mbps, the right LED is yellow. If the port functions at 10 Mbps, the right
LED is off.
If any of these conditions do not occur, see to the appropriate following section.
Power LED Is Not Lit
If the Power and other LEDs are off when your wireless controller is turned on, make sure
that the power cord is correctly connected to your wireless controller and that the power
supply adapter is correctly connected to a functioning power outlet.
that the power cord is correctly connected to your wireless controller and that the power
supply adapter is correctly connected to a functioning power outlet.
If the error persists, a hardware problem might exist. Contact NETGEAR technical support.
Status LED Never Turns Off
When the wireless controller is powered on, the Status LED is lit yellow for approximately
two minutes and then turns green when the wireless controller completes its initialization. If
the Status LED remains yellow, a fault occurred within the wireless controller.
two minutes and then turns green when the wireless controller completes its initialization. If
the Status LED remains yellow, a fault occurred within the wireless controller.
If the Status LED is yellow more than several minutes after power-up, try the following:
•
Turn off the power, and turn it on again to see if the wireless controller recovers.
•
Reset the wireless controller’s configuration to factory default settings. Doing so sets the
wireless controller’s IP address to 192.168.0.250. For more information, see
wireless controller’s IP address to 192.168.0.250. For more information, see
If the error persists, a hardware problem might exist. Contact NETGEAR technical support.
Ethernet Port LEDs Are Not Lit
If the Ethernet LEDs do not light when the Ethernet connection is made, check the following:
•
Make sure that the Ethernet cable connections are secure at the wireless controller and
at the hub, switch, or router.
at the hub, switch, or router.
•
Make sure that power is turned on to the connected hub, switch, or router.
•
Be sure that you are using the correct cables.