Netgear STM150 ProSecure Web and Email Threat Management Appliance Reference Manual
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Chapter 6. Monitoring System Access and Performance
ProSecure Web/Email Security Threat Management (STM) Appliance
out which applications are using most bandwidth, which users use most bandwidth, how long
users are connected, and other information.
users are connected, and other information.
To use the realtime traffic diagnostics tool:
1.
Locate the Realtime Traffic Diagnostics section on the Diagnostics screen. Select one or
more check boxes to specify the protocols for which you want to capture the traffic flow.
The check boxes that you can select are HTTP, SMTP, POP3, IMAP, and FTP.
more check boxes to specify the protocols for which you want to capture the traffic flow.
The check boxes that you can select are HTTP, SMTP, POP3, IMAP, and FTP.
2.
In the Source IP Address field, enter the IP address of source of the traffic stream that you
want to analyze.
want to analyze.
3.
In the Destination IP Address field, enter the IP address of the destination of the traffic
stream that you want to analyze.
stream that you want to analyze.
4.
Click Start. You are prompted to save the downloaded traffic information file to your
computer; however, do not save the file until you have stopped capturing the traffic flow.
computer; however, do not save the file until you have stopped capturing the traffic flow.
5.
When you want to stop capturing the traffic flow, click Stop.
6.
Select a location to save the captured traffic flow. (The default file name is
diagnostics.result.dat.) The file is downloaded to the location that you specify.
diagnostics.result.dat.) The file is downloaded to the location that you specify.
7.
When the download is complete, browse to the download location you specified and verify
that the file has been downloaded successfully.
that the file has been downloaded successfully.
8.
Send the file to NETGEAR Technical Support for analysis.
Gathering Important Log Information and
Generating a Network Statistics Report
Generating a Network Statistics Report
When you request support, NETGEAR Technical Support might ask you to collect the debug
logs and other information from your STM.
logs and other information from your STM.
This section discusses the Gather Important Log Information section, Network Statistics
Report section, and Reboot the System section of the Diagnostics screen:
Report section, and Reboot the System section of the Diagnostics screen:
Figure 126. Diagnostics, screen 3 of 3