Netgear M4300-12X12F (XSM4324S) - Stackable Managed Switch with 24x10G including 12x10GBASE-T and 12xSFP+ Layer 3 Hardware Manual
Maintenance and Troubleshooting
48
Managed Stackable Switch Series M4300
4.
Connect the end of the power cord to the power receptacle on the PSU.
5.
Plug the AC power cord into a power source such as a wall socket or power strip.
When you apply power, the Power LED on the switch front panel lights. If your switch
supports two PSUs, either the Power 1 LED or Power 2 LED on the switch front panel
lights, depending on which PSU you installed.
supports two PSUs, either the Power 1 LED or Power 2 LED on the switch front panel
lights, depending on which PSU you installed.
If the Power LED does not light, make sure that the power cord is plugged in correctly and
that the power source is good.
that the power source is good.
Troubleshooting Chart
The following table lists symptoms, causes, and solutions for possible problems.
Table 7. Troubleshooting chart
Symptom
Cause
Solution
Power LED is off.
No power is received.
•
Check the power cable connections at the
switch and the power source.
switch and the power source.
•
Ensure that all cables are used correctly and
comply with the Ethernet specifications.
comply with the Ethernet specifications.
Combined
speed/activity LED or
an individual speed
LED and an individual
activity LED are off
when the port is
connected to a device.
speed/activity LED or
an individual speed
LED and an individual
activity LED are off
when the port is
connected to a device.
Port connection is not working.
•
Check the crimp on the connectors and
make sure that the plug is properly inserted
and locked into the port at both the switch
and the connecting device.
make sure that the plug is properly inserted
and locked into the port at both the switch
and the connecting device.
•
Ensure that all cables are used correctly and
comply with the Ethernet specifications.
comply with the Ethernet specifications.
•
Check for a defective port, cable, or module
by testing them in an alternate environment
where all products are functioning.
by testing them in an alternate environment
where all products are functioning.
File transfer is slow or
performance is
degraded.
performance is
degraded.
One possible cause is that a
broadcast storm occurred and that
a network loop (redundant path)
was created.
broadcast storm occurred and that
a network loop (redundant path)
was created.
Break the loop by ensuring that only one path
exists from any networked device to any other
networked device. After you connect to the
switch web management interface, you can
configure the Spanning Tree Protocol (STP) to
prevent network loops.
exists from any networked device to any other
networked device. After you connect to the
switch web management interface, you can
configure the Spanning Tree Protocol (STP) to
prevent network loops.