Netgear FVS318N – Prosafe Wireless N VPN Firewall Reference Manual

information. For more information, see 

32.

Your ISP might be rejecting the Ethernet MAC addresses of all but one of your 
computers. Many broadband ISPs restrict access by allowing traffic only from the MAC 
address of your broadband modem, but some ISPs additionally restrict access to the 
MAC address of a single computer connected to that modem. If so, you need to configure 
your wireless VPN firewall to clone or spoof the MAC address from the authorized 
computer. You can do this in the Router’s MAC Address section on the WAN Advanced 
Options screen. For more information, see 

51.



Press the factory default Reset button on the rear panel of the wireless VPN firewall (see 

18) and hold the button for about eight seconds until the Test LED 

turns on and begins to blink (about 30 seconds). To restore the factory default settings 
when you do not know the administration password or IP address, you need to use the 
factory default Reset button method.

Use the Default button on the Settings Backup and Firmware Upgrade screen:

a. Select Administration > Settings Backup & Upgrade:

b. Click the Default button.

The wireless VPN firewall reboots. During the reboot process, the Settings Backup and 
Firmware Upgrade screen might remain visible, or a status message with a counter might 
show the number of seconds left until the reboot process is complete.