Netgear WMS5316 - ProSafe 16-AP Wireless Management System Installation Guide

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January 2010
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Prepare the Access Points
The WMS5316 manages selected Netgear APs. Check the support page for a list of 
supported Netgear APs. Before an AP can be managed:
Upgrade each AP to a firmware level that supports management by the management 
system. 
Configure each AP to be managed with a unique IP address.
Refer to the AP documentation for firmware upgrade and address configuration 
instructions. These procedures vary depending on the AP model.
Discover the Access Points
The Discovery function will list the APs on your local network.
1.  Log into the WMS5316. The Main menu will display.
2.  Select Configuration > Access Point Discovery. 
3.  If all APs are on the same IP network as the management system select Auto 
Discovery.
If any APs are on different IP networks, select IP Discovery. If you use IP Discovery 
you must enter the range of IP addresses to be searched.
4.  When discovery is complete, select the APs to be managed. Enter the AP password 
and click ADD.
Note: If the APs have different passwords, select the APs one at a time and enter their 
password.
The Management System will download all AP configuration information including 
security profiles to the selected APs. Refer to the Management System Reference Manual 
for detailed information.
Troubleshooting Tips
Here are some tips for correcting simple problems you may have.
I cannot access the controller with the computer. 
Confirm that the computer is connected to the controller. Try using the Ping command to 
verify the connection.
There is a configuration problem. Check these items:
You may not have restarted the computer with the controller to have TCP/IP changes 
take effect. Restart the computer.
The computer is set to Enable NetBIOS over TCP/IP. Restart the computer and check 
that TCP/IP is set to use a the static IP address. The usual setting for Windows on the 
Network Properties is to “Obtain an IP address automatically.”
The controller’s default values may not work with your network. Check the controller 
default configuration against the configuration of other devices in your network.
For full instructions on changing the controller’s default values, consult the documen-
tation links on the Resource CD or on the menu of the controller user interface.
APs are not discovered or AP information is incomplete.
If no APs are discovered:
Check IP Connectivity. You may need to use IP Discovery.
If APs are listed as unknown:
The APs are either unsupported Netgear devices or if they are supported APs, their 
firmware has not been upgraded.
Not all APs are discovered:
Make sure all APs have unique IP addresses.
Technical Support
Thank you for selecting NETGEAR products. 
After installing your device, locate the serial number on the label of your product and use 
it to register your product at http://www.NETGEAR.com/register. Registration is required 
before you can use our telephone support service. Registration via our website is strongly 
recommended.
Go to http://kbserver.netgear.com for product updates and Web supportFor Warranty and 
Regional Customer Support information, see the Resource CD that came with your 
product.