Netgear WAC104 – Dual Band 802.11ac Wireless Access Point User Manual

This information applies to the 5 GHz WiFi network.

If you change the WiFi security, select one of the following WiFi security options for the access point’s WiFi network:

None. This option is the default setting. An open WiFi network does not provide any security. Any WiFi device
can join the network. We recommend that you do not use an open WiFi network but configure WiFi security.

WPA2-PSK [AES]. This option is the default setting. This type of security enables WiFi devices that support
WPA2 to join the access point’s 5 GHz WiFi network. If you did not change the passphrase, the default
passphrase displays. The default passphrase is printed on the product label (see 

 on page 9).

WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA.
If your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
If you change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
access point’s WiFi network, a user must enter this passphrase.

WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA
or WPA2 to join the access point’s 5 GHz WiFi network. However, WPA-PSK [TKIP] is less secure than
WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use this type of security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the access
point’s WiFi network, a user must enter this passphrase.

WPA/WPA2 Enterprise. This type of security requires that your WiFi network can access a RADIUS server.
For information about configuring WPA/WPA2 Enterprise, see 

 on page 35.

Click the Apply button.

Your settings are saved.

If you connected over WiFi to the network and you changed the SSID, you are disconnected from the
network.

Make sure that you can reconnect over WiFi to the network with its new settings.

If you cannot connect over WiFi, check the following:

If your WiFi-enabled computer or mobile device is already connected to another WiFi network in your
area, disconnect it from that WiFi network and connect it to the WiFi network that the access point
provides. Some WiFi devices automatically connect to the first open network without WiFi security
that they discover.

If your WiFi-enabled computer or mobile device is trying to connect to your network with its old
settings (before you changed the settings), update the WiFi network selection in your WiFi-enabled
computer or mobile device to match the current settings for your network.

Does your WiFi device display as an attached device? (See 

on page 48.) If it does, it is connected to the network.

Are you using the correct network name (SSID) and password?