Netgear WAC104 – Dual Band 802.11ac Wireless Access Point User Manual
6
Troubleshooting
This chapter provides information to help you diagnose and solve problems that you might experience with the
access point. If you do not find the solution here, check the NETGEAR support site at
access point. If you do not find the solution here, check the NETGEAR support site at
for
product and contact information.
The chapter contains the following sections:
•
on page 69
•
Troubleshoot With the LEDs
on page 70
•
Troubleshoot the WiFi Connectivity
on page 71
•
on page 72
•
on page 72
•
Changes Are Not Saved
on page 73
•
Troubleshoot Your Network Using the Ping Utility
on page 73
IMPORTANT:
The access point provides WiFi and LAN connectivity but is a bridge and not a
router. Therefore, do not connect the access point directly to your DSL or cable
modem.You must connect the access point to a router or, if your network includes
a DHCP server, to a switch or hub that is connected to the DHCP server. (For
more information, see
router. Therefore, do not connect the access point directly to your DSL or cable
modem.You must connect the access point to a router or, if your network includes
a DHCP server, to a switch or hub that is connected to the DHCP server. (For
more information, see
Connect the Access Point to Your Router or Network
on
page 12.)
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