Netgear WAC104 – Dual Band 802.11ac Wireless Access Point User Manual

Check that the appropriate LEDs are on for your network devices. If your access point and computer

are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports

that are connected to your computer and access point.

Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on

your computer.

Verify that the IP address for your access point and your computer are correct and that the addresses

are in the same subnet.

After you verify that the LAN path works correctly, test the path from your computer to a remote device.

From the Windows toolbar, click the 

Start button and select Run.

In the field provided, enter 

ping -n 10 IP address.

IP address is the IP address of a remote device such as a remote DNS server.

If the path is functioning correctly, replies as described in 

73 display. If you do not receive replies, do the following:

Check to see that your computer lists the IP address of the router to which the access point is connected

as the default router. If the IP configuration of your computer is assigned by DHCP, this information is

not visible in your computer’s Network Control Panel.

Check to see that the network address of your computer (the portion of the IP address specified by the

netmask) is different from the network address of the remote device.