Netgear AirCard 790S (Zain) – Zain LTE Advanced Hotspot User Manual
Troubleshooting
101
Zain Mobile Hotspot
5.
Tap Factory Reset > button.
6.
Tap the Yes button.
7.
Tap the Begin Reset button.
A factory reset takes about one minute.
8.
After the device resets, reconnect Wi-Fi devices.
View Alerts
Your mobile hotspot displays alerts to advise you of device status changes.
SIM Not Installed
Ensure that the micro SIM card is installed correctly. See
SIM Error
—
Check SIM
Ensure that you have your network service provider’s micro SIM card inserted in the hotspot.
If a problem still exists, contact customer service. The micro SIM card might be damaged and
need replacing.
If a problem still exists, contact customer service. The micro SIM card might be damaged and
need replacing.
SIM Locked
To unlock the micro SIM card from the hotspot web page:
1.
Contact Zain customer service for the PIN to unlock the micro SIM card.