Netgear D6400 – AC1600 WiFi VDSL/ADSL Modem Router—802.11ac Dual Band Gigabit User Manual

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Administration and Troubleshooting 
179
 NETGEAR genie App
To perform a DNS lookup using the desktop genie app for Windows and Mac 
computers:
1. 
Open the app that you use to manage your WiFi connections.
2. 
Locate your home network and join it.
3. 
Click the genie icon 
 on your desktop or in the Windows taskbar.
The Home screen displays.
4. 
Click the Network Support button.
5. 
If you created a MyNETGEAR account, click the Create a new MyNETGEAR account link 
to create an account.
6. 
If you did not create a MyNETGEAR account, type your account email address and 
password in the fields and click the Sign In button.