Netgear C3700 – N600 WiFi Cable Modem Router User Manual
Administration and Troubleshooting
178
NETGEAR genie App
Run the Trace Route Utility Using the Desktop genie App
To display the route and measure transit delays of packets across an IP, run the trace route
utility.
utility.
To run the trace route utility using the desktop genie app for Windows and Mac
computers:
computers:
1.
Open the app that you use to manage your WiFi connections.
2.
Locate your home network and join it.
3.
Click the genie icon
on your desktop or in the Windows taskbar.
The Home screen displays.
4.
Click the Network Support button.
The Product Registration page displays.
5.
Click the Tools tab.
The Tools page displays.
6.
Click the Trace Route button on the left side of the screen.
7.
Click the Trace Route button located next to the Host field.
The trace route results display.
Perform a DNS Lookup Using the Desktop genie App
Find the IP address of a host name (typically a website).