Netgear DST6501 - Add-on DST Adapter User Manual

A common reason the LEDs are off is that power is not being provided to the DST adapter.

Make sure that power is supplied to the electrical outlet, and that the DST adapter is not 
plugged into an extension cord, power strip, or surge protector.

If the Power LED is off, the adapter is not receiving electrical power. You can try various 
troubleshooting tips:

Make sure that power is supplied to the electrical outlet.

Press the Factory Reset button on the DST adapter for two seconds to return the device 
to its factory default settings.

If the DST LED is off, you can try various troubleshooting tips.

If the DST LED is off, the DST adapters cannot find the DST router or other DST adapters. 
Try these troubleshooting tips:

Make sure that the DST adapters and DST router are plugged into wall outlets with power 
and that they use the same network encryption key.

Move a DST adapter to an outlet that is closer to the computer or other devices.

If you set a private encryption key, make sure that all DST adapters and the DST router 
are using the same encryption key.

If the problem occurred after you set the encryption key, reset each device to its factory 
default settings.

Then try setting the encryption key again.

If the LED is amber or red, move the DST adapter to another electrical outlet with a faster 
connection.

If the Ethernet LED is off, the Ethernet port on the DST adapter is not linked. You can try 
various troubleshooting tips.

If your DST adapter is connected to a computer, game console, Blu-ray player, or other 
peripheral device, check the following:

The peripheral device is turned on.

The DST adapter is securely connected to the peripheral device using an Ethernet cable.