Xerox Global Print Driver Support & Software Installation Guide

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Appendix
Global Print Driver
Installation Guide
24
Troubleshooting
Disabling Bi-Directional Communication
Bi-Directional drivers installed on a client workstation communicate with Xerox
®
 printers via the SNMP 
protocol. Some features transferred are:
Device Settings
Job Monitoring
Job  History
Device  Status
Device Configuration
If SNMP is not available in your environment or you would like to override the settings provided by 
bi-directional communication, you can disable bi-directional communication: 
1. Using the appropriate path for your operating system, locate the list of printers:
Windows 2003Start > Settings > Printers
Windows Server 2008Start > Printers and Faxes
Windows XPStart > Settings > Printers and Faxes
Windows VistaStart > Control Panel > Hardware and Sound > Printers and Faxes
2. Right-click on the current printer and select Properties.
3. Select the Configuration tab.
4. Select the Bi-Directional Setup button.
5. Select the Off option button.
6. Select OK.
Manually Configuring the Xerox
®
 Global Print Driver
If you would like to manually select the device to configure the X-GPD and to manually configure the 
installable options, do the following steps:
1. Using the appropriate path for your operating system, locate the list of printers:
Windows 2003Start > Settings > Printers
Windows Server 2008Start > Printers and Faxes
Windows XPStart > Settings > Printers and Faxes
Windows VistaStart > Control Panel > Hardware and Sound > Printers and Faxes
2. Right-click on the current printer and select Properties.
3. Select the Configuration tab.
4. Select the Bi-Directional Setup button.