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d) Http Code 413 – RequestEntityTooLarge: job is too large to scan. This error can
be received if the document scanned is too large for repository. This could be
due to restriction with a per document size limitation or a storage quota limitation
on the cloud repository.
due to restriction with a per document size limitation or a storage quota limitation
on the cloud repository.
e) Http Code 500 – InternalServerError: unexpected problem occurred. This error is
usually an indication of a problem with the communication with the cloud based
repository. The recommendation is to retry your operation.
repository. The recommendation is to retry your operation.
Note
The above error codes and error descriptions may vary on device models. These are
provided as a guide to understand the cause of the issue.
provided as a guide to understand the cause of the issue.
Related Topics:
Error Printing or Scanning When Verify Server Certificates is Enabled
You will encounter an error printing and scanning, when “Verify Server Certificates” is
enabled but no Security Certificate has been loaded on your device. The error will allow
you to proceed, but both scan and print operations will fail.
In order to successfully scan or print when “Verify Security Certificates” is enabled, you
must first upload a Security Certificate to your device.
enabled but no Security Certificate has been loaded on your device. The error will allow
you to proceed, but both scan and print operations will fail.
In order to successfully scan or print when “Verify Security Certificates” is enabled, you
must first upload a Security Certificate to your device.
Related Topics:
Xerox
®
ConnectKey Scanning App Does Not Deliver Scanned
Images
Verify that the scanning destinations have been configured correctly.
For more information on configuring scanning applications, refer to the System
Administrator Guide for the device.
Administrator Guide for the device.
Info App Text was Updated at Device User Interface and
Formatting was Lost
Formatting was Lost
If the Info App user at the device is logged in as the device administrator, selecting the
text area of the App causes the keyboard to appear on the device with the Info App
text displayed and editable in the text field of the keyboard.
text area of the App causes the keyboard to appear on the device with the Info App
text displayed and editable in the text field of the keyboard.
This text can be edited and then saved in the Info App, but all text formatting will be
lost. To preserve the formatting of the text, the App should be edited from within the
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lost. To preserve the formatting of the text, the App should be edited from within the
Xerox
®
App Studio.
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Xerox
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App Studio
Customer How To and Troubleshooting Guide
Troubleshooting