Xerox Document Workstation with PlotWorks Support & Software User Guide
PlotWorks User Guide • Error Messages and Common Problems • B-5
system from registering the Job Queue. Try freeing up RAM by quitting other
open applications.
open applications.
•
Unable to start monitor thread for [job]. Job will be left in indeterminate
state.
state.
The number of job tickets that you can open from the Job Queue at one time
is limited. Try closing other open job tickets. If this does not work, try freeing
up RAM by quitting other open applications.
is limited. Try closing other open job tickets. If this does not work, try freeing
up RAM by quitting other open applications.
Network Polling
Network Polling warnings and error messages are listed numerically then
alphabetically below.
alphabetically below.
•
Error 1000: The language DLL that you are using is not current. See
your administrator for more information.
your administrator for more information.
•
Error 1001:(The) Configuration file is invalid or corrupt.
When you set up options and target directories in the Network Polling
program, the information is stored in a configuration file called
NETPOLL.CNF. If this configuration file is damaged or deleted, your setup
information will be lost.
program, the information is stored in a configuration file called
NETPOLL.CNF. If this configuration file is damaged or deleted, your setup
information will be lost.
Solution:
1.
Delete the NETPOLL.CNF file.
2.
If you have a backup of the original configuration file, copy it into your
Program directory. Otherwise, you will need to open Network Polling,
reset your Polling Options and add your target directories again.
Program directory. Otherwise, you will need to open Network Polling,
reset your Polling Options and add your target directories again.
Back up the program directory on a regular basis. If your configuration file
becomes damaged, you can replace it with the backed-up version.
becomes damaged, you can replace it with the backed-up version.
•
Error 1002: You are using an older file format that is not compatible
with this program.
with this program.
The Polling configuration file (NETPOLL.CNF) is outdated. Set your Polling
Options and add your target directories again to create a new.CNF file.
Options and add your target directories again to create a new.CNF file.
•
Error 1003: You are using a newer version of this program.
•
Error 1004: Unable to delete this directory.
The directory is in use. Network Polling might be querying the directory or
moving jobs from it. Wait a few seconds and try again.
moving jobs from it. Wait a few seconds and try again.
•
Error 1005: Unable to write to the registry.