Xerox Document Workstation with PlotWorks Support & Software User Guide

PlotWorks User Guide • Error Messages and Common Problems • B-9

To view or edit the Fontmap.gs file: 

1.

Click on the Windows Start button.

2.

Click on Programs.

3.

Click on Accessories

4.

Click on Notepad. Windows Notepad opens.

5.

Click on the File menu.

6.

Select Open. The Open dialog box appears.

7.

In the Files of type drop down list select All Files

8.

Then navigate to the file C:\Program Files\PLP\PlotWorksontmap.GS

9.

Click on the Open button. The file opens in Notepad.

This dialog box appears to remind you that the PlotWorks Activation codes 
are about to expire. Clicking on the OK button causes the dialog box to 
disappear. The message will reappear every eight hours, until the activation 
codes are renewed or replaced. 

This error occurs when the printer does not contain the medium type or size 
specified in the job ticket. The software halts printing and requests the correct 
medium. You can take one of the following actions to resolve the problem:

•

Load the specified medium into the printer, or

•

Use  the  Override Media command to force printing on an available roll 
(see below).

1.

Click Override Media.

2.

Select the available medium you wish to use. The software prints the job 
on this medium, regardless of the specifications in the job ticket.

You can also set up the software to put jobs on hold when the correct medium 
is not available. The printer skips these jobs and continues printing the 
remaining jobs in the Queue. The above error messages do not appear when 
you have selected this option.