Xerox XCounter Page Accounting Support & Software User Guide

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Mar 2001 
XCOUNTER FOR NT USER REFERENCE MANUAL 
 
43 
Allow unknown users to print 
If the server is handling print jobs from other platforms (such as Macintosh or Unix) 
where users are not required to logon to the server in order to print, it is possible that 
the print job owner name cannot be found in the NT account database. Leave this box 
unchecked if XCounter is to reject and delete these jobs. If XCounter has been 
configured to delete jobs from unknown users, an “Error getting user information” 
entry will be written to the NT application event log. Otherwise the job will be logged in 
the XCounter.log file as a member of the *Unknown domain. 
Enable popup window
 
Selecting this option enables XPopup to issue a popup window on the client 
workstation. This allows users to enter additional information to be logged pertaining 
to the job, such as client/matter numbers, job codes, or shared login accounting. This 
option requires that print jobs be placed on “Super Pause” in order to prevent users 
from releasing the print job using other utilities, such as Print Manager or Explorer 
printer lists. 
Keep job paused after popup
 
This option when selected, will retain the super pause function on the print job until it is 
manually released. 
Edit information message 
The XPopup window can be configured to display a custom message for each 
printer. This information may be also customized using substitution parameters for 
individual a user. If XPopup is enabled, the information typed into the edit window will 
be displayed in the XPopup window at the user workstation.  
 
Note: This option is useful in situations where different displayed information is 
required for each printer or user.