Xerox WorkCentre 3335/3345 User Guide
Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
Solutions
Symptoms
There is debris on the document glass. When
scanning, the paper from the document feeder
passes over the debris creating lines or streaks.
Clean all glass surfaces with a lint-free cloth.
scanning, the paper from the document feeder
passes over the debris creating lines or streaks.
Clean all glass surfaces with a lint-free cloth.
Lines or streaks are present in copies only made
from the document feeder.
from the document feeder.
There is debris on the document glass. When
scanning, the debris creates a spot on the im-
age. Clean all glass surfaces with a lint-free
cloth.
scanning, the debris creates a spot on the im-
age. Clean all glass surfaces with a lint-free
cloth.
Spots are present in copies taken from the
document glass.
document glass.
Turn on Background Suppression.
The reverse side of the original appears on the
copy or scan.
copy or scan.
To lighten or darken the image, use the Light-
en/Darken tab in either the Scan To or Copy
function.
en/Darken tab in either the Scan To or Copy
function.
The image is too light or too dark.
If the problem persists, for online support information, go to:
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10-35
Xerox
®
WorkCentre
®
3335/3345 Multifunction Printer
User Guide
Troubleshooting