Xerox Xerox Web Document Submission Software (WDSS) Support & Software Installation Guide
T
ABLE OF
C
ONTENTS
X
EROX
W
EB
D
OCUMENT
S
UBMISSION
S
OFTWARE
V
ERSION
2.1
X
I
NSTALLATION AND
S
YSTEM
A
DMINISTRATION
G
UIDE
JobStateStrings.xml..............................................................................21-3
Changing a Job State String.................................................................21-3
22.
Pricing...........................................................................................22-1
Adding an Option to Pricing .................................................................. 22-1
Add an optionName to job.xml..............................................................22-2
Add string values to jobOptionlabels.xml..............................................22-4
Add pricing information to pricing.xml...................................................22-6
Add the new option to xbsPrintOptions.jsp .........................................22-11
Add the new option to job summary or print option pages..................22-15
Add new option to templates ..............................................................22-17
Summary ............................................................................................22-18
Removing an Option from Pricing ....................................................... 22-19
JSP ...............................................................................................22-19
XML ..............................................................................................22-19
23.
Removing Web Document Submission .....................................23-1
Removing Web Document Submission................................................. 23-1
Removing Third-party Software ............................................................ 23-3
Removing Third-party Software ............................................................ 23-3
24.
Troubleshooting...........................................................................24-1
Installation Problems ............................................................................ 24-1
Re-initializing the User Database.......................................................... 24-1
Re-establishing PDF Files with Adobe Acrobat .................................... 24-2
Known Issues ....................................................................................... 24-3
Re-initializing the User Database.......................................................... 24-1
Re-establishing PDF Files with Adobe Acrobat .................................... 24-2
Known Issues ....................................................................................... 24-3
Netscape as Default Browser ...............................................................24-3
Using XPD for upload and then trying to preview PDF.........................24-4
25.
Contacts and Escalation Process ..............................................25-1
Web Document Submission Support Process ...................................... 25-1
Support Contacts .................................................................................. 25-2
Support Contacts .................................................................................. 25-2