Xerox Xerox Web Document Submission Software (WDSS) Support & Software Administrator's Guide
C
ONTACTS AND
E
SCALATION
P
ROCESS
D
OCUMENTS
X
PRESS
— X
EROX
W
EB
D
OCUMENT
S
UBMISSION
S
OFTWARE
V
ERSION
2.0
15-2
S
YSTEM
A
DMINISTRATION
G
UIDE
Support Contacts
Documents Xpress has an e-Support website available at
http://www.xerox.com/webdocumentsubmission/support. The e-Support
website provides a searchable knowledge base, Frequently Asked
Questions (FAQ’s), and the ability to submit a support request via e-mail.
http://www.xerox.com/webdocumentsubmission/support. The e-Support
website provides a searchable knowledge base, Frequently Asked
Questions (FAQ’s), and the ability to submit a support request via e-mail.
Contact the designated CSA for support. The CSA will contact the
Documents Xpress Support Center if they require additional assistance.
The Support Center can be reached at
1-888-508-5244, 8:00 a.m. to 5:00 p.m., Monday through Friday, local
time.
Documents Xpress Support Center if they require additional assistance.
The Support Center can be reached at
1-888-508-5244, 8:00 a.m. to 5:00 p.m., Monday through Friday, local
time.