Xerox Phaser EX7750 Leaflet

Page of 220
C
C-3
Troubleshooting
Unexpected printing results
If this happens
This is the problem
The job settings are not 
carried out as you expected.
If the user printed from Apple Mac OS, there may be two 
conflicting print settings. You can check the job properties by 
double-clicking the job. For a table of job properties and 
conflicting properties, see the 
Printing Guide
. Notify users 
of these conflicts so they can avoid them in the future.
If you expected the settings you see in the Properties window, 
be aware that the Copies field does not currently reflect user 
settings, and that Page Range and Scale percent are All and 
100%, respectively, unless they were changed after being sent 
for printing.
The job does not print.
Some printing errors may be displayed in the Print status bar. 
When the job is in the Printed queue, jobs that had a 
PostScript error are displayed in a light red job row. 
Double-click anywhere in the row to see the error message.
There are font errors.
If user-specified fonts that are not resident on the EX7750 are 
not printing correctly in PostScript files that are downloaded 
by users, request that they embed the fonts in the PostScript 
file or print directly from their application. If special fonts are 
not downloaded automatically when users print from 
applications, the fonts should be downloaded directly to the 
EX7750 with Fiery Downloader. This can be done by the 
user or the operator, provided the Direct connection is 
enabled. For information about Fiery Downloader, see the 
Printing Guide
.
Variable data jobs are not 
printing properly
If a variable data job is not printing properly, make sure the 
master job page number and variable job page number 
match. Also, some print option settings must match or you 
may receive an error message. For more information and tips, 
see the 
Printing Guide
.