Xerox Phaser 8500/8550 Leaflet
Xerox Corporation
Office Printing Business
26600 SW Parkway
P.O. Box 1000 M/S 7060-630
26600 SW Parkway
P.O. Box 1000 M/S 7060-630
Wilsonville, OR 97070
Date: 12/15/2005
Subject: Volatility statement for Phaser 8500 and 8550 color printers
Phaser 8500 and 8550 printers do not retain any latent user image in the mechanical system of the printer during
normal operation. If a print job is disrupted prior to completion a latent image may exist in the mechanical
systems of the printer; the image may be removed by cycling power or printing a page.
normal operation. If a print job is disrupted prior to completion a latent image may exist in the mechanical
systems of the printer; the image may be removed by cycling power or printing a page.
Phaser 8500 and 8550 printers do not retain any latent image in the print controller (raster image processor) or
associated RAM following the completion of printing. No user data is maintained in the print controller or
associated RAM following the cycling of power.
Phaser 8500 and 8550 printers contain non-volatile flash memory contained on the controller. This memory
does not retain any variable printing data, but can be used to retain software updates, store fonts, etc.. No user
information is retained in this memory.
does not retain any variable printing data, but can be used to retain software updates, store fonts, etc.. No user
information is retained in this memory.
Phaser 8500 and 8550 printers equipped with hard disk drives will retain latent images in the hard disk only
when the job retention features are enabled / utilized (Secure print, proof print, or saved print or job
accounting).
A procedure for securely erasing any hard disk data is available from
www.xerox.com/office/support
or by
calling Xerox Office Group Customer Support at 1-800-835-6100.
Phaser 8500 and 8550 printers contain non-volatile memory in the form of a configuration card. This card does
not retain any variable printing data, but does retain printer configuration details, including network address,
configuration details, printer name, etc. This configuration card can be removed and/or destroyed to eliminate
the stored data.
not retain any variable printing data, but does retain printer configuration details, including network address,
configuration details, printer name, etc. This configuration card can be removed and/or destroyed to eliminate
the stored data.
Memory types for the Phaser 8500 and 8550 printers are:
Phaser 8500/8550
Model Number
Memory Size
Standard/
Maximum
Standard/
Maximum
Memory Type
Volatility
User Data
8500/N 128/256MB
DDR
SDRAM
Volatile
Yes
8500/DN 128/256MB
DDR
SDRAM
Volatile
Yes
8550/DP 256/1GB DDR
SDRAM
Volatile
Yes
8550/DT 256/1GB DDR
SDRAM
Volatile
Yes
8550/DX 512/1GB DDR
SDRAM
Volatile
Yes
8550/DX
20GB
Hard Disk (Standard)
Non-volatile
Yes
8550/DN
20GB
Hard Disk (Optional)
Non-volatile
Yes
8550/DP
20GB
Hard Disk (Optional)
Non-volatile
Yes
All models
8K (Head)
EEPROM
Non-Volatile
No***
All models
32 Byte
(Maintenance kit)
(Maintenance kit)
EEPROM Non-Volatile
No***
All models
16K(N/W, Engine)
EEPROM
Non-Volatile
No***
All models
16MB
Flash
Non-Volatile
No**
All models
32K
Configuration
Card(EEPROM)
Card(EEPROM)
Non-Volatile No***
Note:
**Flash is used for Firmware code and contains no user data.
***EEPROM’s do not contain user print data