Xerox Phaser 6020 User Guide

Troubleshooting 

 

92 Xerox

®

 Phaser

®

 6020 Color Printer 

 User 

Guide 

 

Printing Takes Too Long 

   

The printer is set to a slower printing mode. 
For example, the printer could be set to print 

on Heavyweight paper. 

It takes more time to print on certain types of special paper. Ensure 
that the paper type is set properly in the driver and at the printer 

control panel. 

The printer is in Power Saver mode. 

It takes time for printing to start when the printer is coming out of 
Power Saver mode. 

The way the printer was installed on the 
network could be an issue. 

Determine if a print spooler or a computer sharing the printer is 
buffering all print jobs and then spooling them to the printer. 

Spooling can slow print speeds. To test the speed of the printer, 

print an information page from the control panel. If the page does 
not print at the rated speed of the printer, there could be a network 

or printer installation issue. Contact the system administrator. 

The job is complex. 

Wait. No action needed. 

 

 

Printer is Making Unusual Noises 

 

There is an obstruction or debris inside the 
printer. 

Turn off the printer and remove the obstruction or debris. If you 
cannot remove it, contact your Xerox representative. 

 

 

Condensation has Formed Inside the Printer 

Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is 
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that 
is heated quickly. 

 

The printer has been sitting in a cold room. 

Allow the printer to operate for several hours at room temperature. 

The relative humidity of the room is too high.    Reduce the humidity in the room. 

  Move the printer to a location where the temperature and 

relative humidity are within the operating specifications.