Xerox Phaser 6020 User Guide

Troubleshooting 

 

96 Xerox

®

 Phaser

®

 6020 Color Printer 

 User 

Guide 

 

Clearing Paper Jams 

This section includes: 
 

Clearing Paper Jams from the Front of the Printer ............................................................................................... 96 

 

Clearing Paper Jams From the Back of the Printer ................................................................................................ 97 

To facilitate clearing paper jams, you can activate Jam Recovery Mode. Jam Recovery Mode runs the 
printer for a brief period of time to move the paper further into the exit tray. 

To run Jam Recovery Mode: 
1.  Press and hold the Cancel button for three seconds. 
2.  After the printer engine stops running, turn the power off, then remove the jammed paper. 

 

1.  Remove the dust cover. 

 

2.  Remove any paper jammed at the front of the printer. 

 

3.  Place the dust cover on the main tray, then align the tabs with the marks.