Xerox Phaser 140 User Guide

Page of 156
6
Troubleshooting
6-14
Phaser 140 Color Printer
The inside of the printer is soiled with ink
This problem can be the result of a paper jam.  Clean the printer 
carefully after clearing the jam (see ÒCleaning the printerÓ on page 4-12).
This problem can also be caused by selecting a paper size (from 
the driver or the front panel) that does not match the size of the 
paper in the printer.  Clean the printer carefully (see ÒCleaning the printerÓ on page 4-12).   Check that the paper in the printer matches the selected paper size before printing again.
Ink cartridges are installed in the wrong slots
1.
Remove the misplaced ink cartridges.
2.
Clean the ink jets (see ÒCleaning the ink jetsÓ on page 4-10).  
3.
Check to see if any of the wrong color ink has gotten into the 
cartridges that you removed in Step 1.  If so, discard them and 
obtain a new ones.  Re-install the cartridges in the correct slots.
4.
If the incorrect color problem persists, repeat the ink jet cleaning 
two or three times.