Xerox Phaser 140 User Guide
6
Troubleshooting
6-20
Phaser 140 Color Printer
Whom to call for help
Call your dealer or a Tektronix sales representative for assistance, or in the
U.S.A. and Canada, call the Tektronix Customer Support Hotline at
1-800-835-6100
U.S.A. and Canada, call the Tektronix Customer Support Hotline at
1-800-835-6100
. The Customer Support Hotline is staffed from 6:00 am to
5:00 pm PaciÞc Time. To avoid peak hours, call before 11:00 am or after
2:00 pm PaciÞc Time.
2:00 pm PaciÞc Time.
When calling for technical support, please note your printerÕs model
number and serial number. If possible, print out a startup page. The model
number, serial number, and the information on the startup page can help
technical support to assist you more quickly.
number and serial number. If possible, print out a startup page. The model
number, serial number, and the information on the startup page can help
technical support to assist you more quickly.
For technical support outside the United States and Canada, contact your
local Tektronix dealer or Tektronix sales representative.
local Tektronix dealer or Tektronix sales representative.
Using the automated fax systems
As an alternative to the Customer Support Hotline, and to provide
up-to-date information quickly, Tektronix has set up HAL (Highly
Automated Library) and EuroHAL, two interactive, automated fax systems.
These automated fax systems provide Macintosh, PC, and workstation users
with the latest technical hints and tips (like color adjustments), solutions to
common technical problems, and application notes for software problems
(such as CorelDRAW! and QuarkXpress).
up-to-date information quickly, Tektronix has set up HAL (Highly
Automated Library) and EuroHAL, two interactive, automated fax systems.
These automated fax systems provide Macintosh, PC, and workstation users
with the latest technical hints and tips (like color adjustments), solutions to
common technical problems, and application notes for software problems
(such as CorelDRAW! and QuarkXpress).
You may call HAL or EuroHAL from anywhere in the world. The fax
systems are available 24 hours a day, seven days a week.
systems are available 24 hours a day, seven days a week.