Xerox Phaser 340 User Guide
9
Troubleshooting
9-18
Phaser 340 Drivers and Utilities
Random PostScript errors
If you are using AppleTalk Network Software below version 58.x, you may
experience a problem with random PostScript errors when printing. If this is
the case, you should upgrade the AppleTalk Network Software on your
Macintosh computer.
experience a problem with random PostScript errors when printing. If this is
the case, you should upgrade the AppleTalk Network Software on your
Macintosh computer.
The printing problem is due to a timing conflict between the older AppleTalk
software and the printer. The PostScript errors can be any type of error or
offending command, and may occur in any of the following situations:
software and the printer. The PostScript errors can be any type of error or
offending command, and may occur in any of the following situations:
■
May occur more often over LocalTalk than EtherTalk.
■
Sending the same file more than once may cause different errors or
offending commands each time, or the file may print without
an error.
offending commands each time, or the file may print without
an error.
■
Files from some applications may print, while files from other
applications may not.
applications may not.
■
Documents saved to PostScript files and sent to the printer with a
downloading utility may generate errors.
downloading utility may generate errors.
The AppleTalk software is available on the Phaser 340 CD-ROM. To use the
software, you must first make a floppy diskette copy of the Installer with
Apple’s DiskCopy application.
software, you must first make a floppy diskette copy of the Installer with
Apple’s DiskCopy application.
1.
Insert the Phaser 340 CD-ROM into your computer’s CD-ROM
drive.
drive.
2.
Open the Disk Images folder.
3.
Locate the Network Software Installer.image file and double-click the
file’s icon.
file’s icon.
4.
In the window that appears, click Make a Copy.
5.
At the prompt, insert a blank 3.5-inch floppy diskette into your
computer’s disk drive. (The diskette will be formatted
automatically.) The diskette automatically ejects when the copy
is complete.
computer’s disk drive. (The diskette will be formatted
automatically.) The diskette automatically ejects when the copy
is complete.