Xerox Phaser 540 Leaflet

Page of 209
Troubleshooting
9
Printing Reference
9-7
Solving PostScript printing problems
PostScript printing errors 
If you get a PostScript error when printing from Aldus PageMaker, Aldus 
FreeHand, QuarkXPress, or Canvas, you may be using an older or incorrect 
version of the printer description file.  Refer to “Printing from an 
application” on page 2-16  (Macintosh) or page 3-26 (PC) for instr
uctions on 
using printer description files.  
When using printer description files, it is important to match the 
application’s version number to the printer’s firmware version number.  You 
can check the printer’s firmware version number by printing a copy of the 
printer’s startup page.  Refer to the Phaser 540 Color Printer User Manual for 
instructions on using the front panel to print the startup page.  If you have 
upgraded your printer’s firmware version, you may need a newer printer 
description file.  
For the most current printer description files, check the Tektronix Bulletin 
Board Service (BBS).  Refer to page 9-1 for instructions on using the 
Tektronix BBS.   
The following table lists a few Macintosh applications and some possible 
PostScript errors. For information on PC and other applications, request a 
document catalog from HAL or EuroHAL. Refer to page 9-2 for instructions 
on using these systems. 
Application
Error or problem
Solution
QuarkXPress 3.11 
QuarkXPress 3.2
Offending Command:  cblnd
You are probably using an older PDF file.  Check the 
BBS for the most current version of this file.
QuarkXPress 3.1x
Graduated fills print in black-and-white
You are probably using an older PDF file.  Check the 
BBS for the most current version of this file.
FreeHand 3.1
error:typecheck
offending command:  put
A PostScript fill is being used with a color correction 
from the printer driver.  Turn off any color correction 
in the driver and the image should print correctly.
FreeHand 3.1
TIFFs print in black-and-white
You are probably using the wrong PDX file.  Check 
the BBS for the most current version of this file.