Xerox DocuShare Support & Software Leaflet

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DocuShare 6.6
Best Practices
3
Group accounts
Create group accounts first, then apply group permissions to the root collections. As users are 
added to the groups, they will already have their security permissions in place.
Make use of current work groups, if they are available. Most customers have a network that has 
security groups already created.
When using LDAP for external authentication, first import groups from the LDAP server into 
DocuShare, then apply the appropriate security permission to the group. As users log into 
DocuShare, their group affiliations are created automatically.
Custom properties
Before creating custom object or custom properties, create a standard syntax that makes it easier 
to differentiate the custom property name from the custom property label. This helps identify 
what may be needed for FlowPort or Document Centre templates.
For example, if you create a custom property called Invoice Number, use an underscore to replace 
the space in the Name field. So Name= Invoice_Number and Label=Invoice Number.
Log files
In Site Management l Repository Log Files, select Enable Logging to start Access and Error 
logging. These logs list, by User ID, any actions that were performed on objects within a site.
Site backup
Stop all DocuShare and MSDE services before starting backup procedures.
Have a site backup strategy and know which folders to back up. Back up the following:
DSHOME/*-*- (all applications, config files, and sub-directories)
DSHOME/Documents and the DocuShare database. Keep these two synchronized by backing 
up at the same time and setting the site in Read Only mode before and during the backup 
process.
General observations about backing up a site
Shut down of a low volume site is faster.
Shut down of DocuShare 6.6 is faster than DocuShare 6.5.
Shut down of a 64-bit OS is faster than a 32-bit OS.
Manual backup - with DocuShare stopped
1.
Run stop_docushare.
2.
Wait 10 minutes for DocuShare to shut down and for all processes to stop completely.
3.
If any DocuShare processes (excluding Dish, FileSystemFetch, and content.exe) do not stop 
completely, then kill those processes.
4.
Run idoltool.sh -s stop content0.
5.
Wait 15 minutes for the idoltool.sh stop command to either complete or return. If the idoltool.sh 
stop content0 hangs, keep running the command until the process shuts down.