Xerox SmartSend Support & Software Installation Guide
8-12
SMARTsend Utilities
Restore Tool
The SMARTsend Restore Tool works in conjunction with the SMARTsend Backup features. The backup
feature copies SMARTsend registry settings, workflows, device database, account database, publications,
available services, file attributes, service account credentials, and administrative settings to a backup set that
is catalogued by date and time. Program files and templates are not included, although templates are
reconstructed from other data when running the Restore Tool.
feature copies SMARTsend registry settings, workflows, device database, account database, publications,
available services, file attributes, service account credentials, and administrative settings to a backup set that
is catalogued by date and time. Program files and templates are not included, although templates are
reconstructed from other data when running the Restore Tool.
SMARTsend creates the following folder for backup storage:
<drive>:\Inetpub\wwwroot\SMARTsend\Data\Backup\
The backup filenames are based on the following naming convention:
FreeFlow SMARTsend_<year_month_day_hours_minutes_seconds>\<Backup_ID>.
Conditions for using the Restore Tool
The Restore Tool must operate under the following conditions:
The computer must reside in the same domain that it did when the backup occurred.
There must be enough hard disk capacity to accommodate both the backup set files and the resultant
SMARTsend database and Windows registry entries.
SMARTsend database and Windows registry entries.
The SMARTsend backup operation does not include local user accounts. If the computer is either being
rebuilt or replaced, the original user account information, especially the original SIDs, must be
recovered with a standard backup or disaster recovery product for local users to retain their
SMARTsend access privileges.
rebuilt or replaced, the original user account information, especially the original SIDs, must be
recovered with a standard backup or disaster recovery product for local users to retain their
SMARTsend access privileges.
The Restore Tool stops SMARTsend and IIS services before restoring the database, and restarts them
after restoration completes. SMARTsend does not accept new jobs until the services are restarted.
after restoration completes. SMARTsend does not accept new jobs until the services are restarted.
Using the Restore Tool
To use the Restore Tool:
1
If your backup has been moved, return it to its original location. Backup folders reside in
<drive>:\Inetpub\wwwroot\SMARTsend\Data\Backup\
<drive>:\Inetpub\wwwroot\SMARTsend\Data\Backup\
FreeFlow SMARTsend_<year_month_day_hours_minutes_seconds>\<Backup_ID>.
2
If running Windows 2000:
Click Start > Programs > Xerox > SMARTsend > Restore Tool.
- OR -
If running Windows Server 2003 or Windows XP Professional:
Click Start > All Programs > Xerox > SMARTsend > Restore Tool.
3
The Restore Tool Wizard Welcome screen appears. Click Next.
4
A list of backup sets, called Restore Points, appears. Select the date and time that corresponds with your
backup.
backup.
N
OTE
:
This process does not replace the routine of backing up the SMARTsend computer to an external
storage device such as a tape drive. Its purpose is to record a snapshot of the SMARTsend installation
while the database is not in use. The resulting backup set should be copied to an external storage device
as part of the computer’s regular backup routine.
while the database is not in use. The resulting backup set should be copied to an external storage device
as part of the computer’s regular backup routine.