Xerox SmartSend Support & Software Installation Guide

Uninstall SMARTsend

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The SMARTsend uninstall program removes the SMARTsend application and database files, including 
workflows, publications, device information, and user data (such as e-mail addresses and credentials). It 
does not remove Microsoft applications that were installed with the application, such as the .NET 
Framework, MDAC and MSDE. If any SMARTsend optional components (i.e. Documentum, 
Hummingbird, etc.) were installed on the SMARTsend computer, they will automatically be removed when 
SMARTsend is uninstalled.

Xerox recommends backing up the SMARTsend database before uninstalling the application. 

See Schedule a Backup on page 4-28 for more information.

To uninstall SMARTsend:

1

If SMARTsend is installed on a Windows 2000 Server/Advanced Server:

Click Start > Settings > Control Panel > Add/Remove Programs.

- OR -

If SMARTsend is installed on a computer running Windows Server 2003 or Windows XP Professional:

Click Start > Control Panel > Add or Remove Programs.

2

Select SMARTsend.

3

Click Change. The Application Maintenance window appears.

4

Click Remove, then select Next. The Verify Database Delete window appears.

5

To continue uninstalling SMARTsend, check OK to delete SMARTsend database permanently. I 
have performed a backup or do not need to restore my data.

6

Click Next to begin uninstalling SMARTsend. Any optional SMARTsend components will also be 
uninstalled with the application.

7

Click Finish to exit the wizard.

8

Click Yes to reboot the computer immediately or No to reboot later. Rebooting the computer 
immediately is recommended. The computer must be rebooted before reinstalling SMARTsend.