Xerox SmartSend Support & Software Installation Guide

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Customer Support
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Customer Support
You can contact Xerox for support either by telephone or Internet.
Telephone Support
For additional assistance, contact Xerox by telephone to speak with a Customer Support Representative. 
Before you call, locate the SMARTsend Serial Number by clicking the About link in the upper right corner 
of any SMARTsend page. For future reference, be sure to record the Serial Number in the space provided 
below. The Serial Number is required to obtain technical support from Xerox.
The Xerox customer support telephone numbers are listed in the following table. If the telephone number for 
your country is not listed, please contact your local Xerox representative to obtain the number. If necessary, 
please record the telephone number in the space provided below. 
Internet Support
Additional tips and technical information are available from the Support & Drivers link on the Xerox Web 
site, 
. Locate or search for your product and access the product support resources. The 
documents in this section cover specific issues that may require special procedures or application notes 
regarding the operation and configuration of your Xerox product.
Xerox SMARTsend Serial Number:
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SMARTsend permits the management of a limited number of devices. To identify the number of 
supported devices, click the About link on any SMARTsend page and locate the product serial number. 
The last set of digits appended to the serial number indicate the number of supported devices. License 
packs permitting the management of additional devices are available for purchase.
Xerox Customer Support Telephone Numbers:
UNITED STATES
800-821-2797
UNITED STATES (TTY)
800-855-2880
CANADA
800-939-3769 (800-93-XEROX)