Xerox SmartSend Support & Software Installation Guide

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Prepare for Installation
Install and Configure IIS / FTP
SMARTsend has several Microsoft Internet Information Services (IIS) installation and configuration 
dependencies. These dependencies must be addressed to ensure proper site configuration and reliable service 
for SMARTsend users. Please note that IIS is part of the Windows operating system, and its components can 
be installed using the Windows Add/Remove Programs options. Consult the Microsoft web site, 
, for additional IIS installation and configuration instructions.
General IIS Installation Requirements
Internet Information Services (IIS) 5.0, or higher, must be installed and configured with the following 
components or options enabled and running:
‰
Common Files–Installs required IIS program files.
‰
Internet Information Services Manager–Installs the IIS administrative interface into Microsoft 
Management Console.
‰
World Wide Web Service–Uses the HTTP protocol to respond to Web client requests on a TCP/IP 
network.
‰
FTP Server (optional)–Used to support FTP data transfer between the SMARTsend computer and 
configured scanning devices when the FTP filing protocol is selected. This component is not a part of 
the default IIS installation; it must be selected during the initial installation procedure or added to the 
installation afterwards. 
FTP Service Directory Configuration
Devices that support FTP as a transfer protocol interpret FTP file path information according to UNIX 
conventions. The directory listing style of the Internet Information Services FTP Server must be configured 
to use UNIX style listings. (NOTE: The following sample procedure is based on a Windows 2000 Server.)
To change the FTP Home Directory style to UNIX and check 
 
read/write permissions:
1
Open the Internet Information Services Manager (Start > Programs > Administrative Tools > 
Internet Services Manager
) and expand IIS in the tree view.
2
Right-click Default FTP Site and select Properties.
3
Select the Home Directory tab and select UNIX as the Directory Listing Style.
4
Confirm that both Read and Write are checked.
N
OTE
:
IIS must be installed before the .NET Framework is installed on a Windows XP Professional 
computer or Windows 2000 Server/Advanced Server. The SMARTsend installation program will install the 
.NET Framework if it is not present on the computer, but it cannot detect the order in which these 
applications were installed. If the .NET Framework and IIS are currently installed on the computer and you 
are not certain if IIS was installed first, then these components should be uninstalled and reinstalled in the 
proper sequence.
 
N
OTE
:
FTP support is required if the devices to be used with SMARTsend do not support SMB, HTTP, or 
HTTPS, or in cases where the use of these additional protocols is restricted on your network. In addition, 
if FTP is installed after SMARTsend is installed, please refer to the topic SMARTsend does not recognize 
IIS FTP service
 on page 7-4 
for additional configuration instructions.