Xerox SmartSend Support & Software User Guide
Welcome to SMARTsend
SMARTsend
Installation and Administration Guide
15
Customer Support
You can contact Xerox for support either by telephone or Internet.
Telephone Support
For additional assistance, contact Xerox by telephone to speak with a Customer Support
Representative. Before you call, locate the SMARTsend Serial Number by clicking the About link in the
upper right corner of any SMARTsend page. For future reference, be sure to record the Serial Number in
the space provided below. The Serial Number is required to obtain technical support from Xerox.
Representative. Before you call, locate the SMARTsend Serial Number by clicking the About link in the
upper right corner of any SMARTsend page. For future reference, be sure to record the Serial Number in
the space provided below. The Serial Number is required to obtain technical support from Xerox.
The Xerox customer support telephone numbers are listed in the following table. If the telephone
number for your country is not listed, please contact your local Xerox representative to obtain the
number. If necessary, please record the telephone number in the space provided below.
number for your country is not listed, please contact your local Xerox representative to obtain the
number. If necessary, please record the telephone number in the space provided below.
Internet Support
Additional tips and technical information are available from the Support & Drivers link on the Xerox
Web site,
Web site,
. Locate or search for your product and access the product support resources.
The documents in this section cover specific issues that may require special procedures or application
notes regarding the operation and configuration of your Xerox product.
notes regarding the operation and configuration of your Xerox product.
Xerox SMARTsend Serial Number:
Note:
SMARTsend permits the management of a limited number of devices. To identify the
number of supported devices, click the About link on any SMARTsend page and locate the
product serial number. The last set of digits appended to the serial number indicate the
number of supported devices. By default, SMARTsend Standard and Professional Editions
support the configuration of up to five devices and SMARTsend
product serial number. The last set of digits appended to the serial number indicate the
number of supported devices. By default, SMARTsend Standard and Professional Editions
support the configuration of up to five devices and SMARTsend
Xerox Customer Support Telephone Numbers:
UNITED STATES
800-821-2797
UNITED STATES (TTY)
800-855-2880
CANADA
800-939-3769 (800-93-XEROX)