Xerox SmartSend Support & Software User Guide

Prepare for Installation

SMARTsend
Installation and Administration Guide

20

Network Configuration and Logistics

SMARTsend is a Web site designed to service multiple users simultaneously. The following factors may 
impact the ability to service SMARTsend users within your organization: 
•

Physical sites and network bandwidth, including such factors as the number and proximity of 
supported scanning devices, anticipated network traffic, availability of e-mail services for 
notifications, and workflow processing. Analyze these factors to determine the best location for 
the SMARTsend computer.

•

Network configuration, security practices, and scanning device capabilities may limit the use of 
certain SMARTsend features. Some examples include:
•

If SMB is blocked on a router or is not available on a particular device, you will be limited to 
using FTP as the SMARTsend filing protocol.

•

If scanning devices are located on a different subnet, DNS must be properly configured and 
functional. See 

 on page 24 for more 

information.

•

If SNMP Broadcast is not enabled across routers, you will not be able to utilize the 
SMARTsend automated device discovery features.

•

If the SMARTsend workflow authentication features (private workflows, scan to my e-mail) 
will be used, the configured scanning devices must be in the same domain (or trusted 
domain) as the SMARTsend computer. The Xerox Multifunction devices must also support 
authentication, and authentication must be configured and enabled on each device.

Additional information concerning network and device configuration is provided throughout this 
guide. If problems are encountered after your installation, please refer to Chapter 7, 

for additional support information.