Xerox SmartSend Support & Software User Guide

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SMARTsend Security
SMARTsend
Installation and Administration Guide
201
re-establish the SMARTsend Application Account. All credentials on the SMARTsend web site will 
become invalid when the SMARTsend Application Account is deleted. Each user must go to Manage My 
Credentials from the user home page and re-enter all of their passwords. All jobs will fail until the 
computer has been restarted and the credentials have been re-entered. 
1.
Go to the Microsoft Management Console on the SMARTsend computer and update the password 
for the FF_SMARTSEND_USER account. 
2.
From the Administration Home Page, choose Manage Application Account.
3.
Type the new password in the Manage Application Account Credentials dialog. It must match the 
one you entered in step 1. 
SMARTsend Device Accounts
Xerox Multifunction Devices require a valid Windows account on the SMARTsend computer for 
authentication. The account enables each device to communicate with the SMARTsend computer, as 
needed, to exchange template information and other configuration data. See 
 on page 78 for additional information.
CAUTION:
The SMARTsend device account should be a separate user account that is used exclusively 
for the Xerox Multifunction Devices that will be used with SMARTsend. Due to security issues, this 
account should not be a member of any group, and it should not be an administrator account. The 
Secure Password Entry features within SMARTsend encrypt password transmissions between clients 
and the SMARTsend computer. However, SMARTsend device account credentials may be transmitted 
between the SMARTsend computer and the devices using SNMP and clear text.
Note: 
If the credentials for FF_SMARTSEND_USER are modified at the MMC, then the 
administrator must also update them at the SMARTsend computer using the Manage 
Application Account link on the Administration Home Page. All scan jobs will fail until this 
resynchronization occurs.