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Install SMARTsend
SMARTsend
Installation and Administration Guide
50
Installer Overview
The SMARTsend installation program performs the following tasks:
Searches for a previous version of SMARTsend that is eligible to be upgraded. If a previous version 
can be upgraded, the installer will save the current customer configuration data (workflows, device 
configurations, templates, PaperWare forms (Professional Edition feature), etc.), install the 
software updates for the new version, and reconfigure the new version with the customer data 
from the previous version. 
If a previous version of SMARTsend is not available for upgrade, the installer performs the 
standard installation tasks that are listed below.
Searches for Internet Information Services (IIS) and cancels the installation if it is not present.
Searches for the .NET Framework and MDAC (Microsoft Data Access Components) and installs 
them if necessary.
Installs the Microsoft SQL Server 2005 Express. A password is required.
Installs SMARTsend software.
Enters the following information into the SMARTsend database:
Administrator  name
Administrator e-mail address
Administrator telephone number
SMTP server IP address or fully qualified DNS name
LDAP server IP address or fully qualified DNS name
SMARTsend ‘Reply To’ account
 on page 46 for additional information on these items.
Note: 
IIS must be installed before the .NET Framework is installed on Windows XP 
Professional computer, Windows Vista computer, or a Windows 2000 Server/Advanced 
Server. The SMARTsend installation program will install the .NET Framework if it is not 
present on the computer, but it cannot detect the order in which these applications 
were installed. If the .NET Framework and IIS are currently installed on the computer 
and you are not certain if IIS was installed first, then these components should be 
uninstalled in the proper sequence (IIS, .NET Framework, SMARTsend) and reinstalled in 
the proper sequence (IIS and then SMARTsend, which installs .NET Framework 2.0).
Note: 
This password is for SMARTsend’s internal use in database management. The 
application will not request this password.