Xerox SmartSend Support & Software User Guide

Install SMARTsend

SMARTsend
Installation and Administration Guide

64

Uninstall SMARTsend

The SMARTsend uninstall program removes the SMARTsend application and database files, including 
workflows, publications, device information, and user data (such as e-mail addresses and credentials). 
It does not remove Microsoft applications that were installed with the application, such as the .NET 
Framework, MDAC and SQL 2005. If any SMARTsend optional components (i.e. Documentum, 
Hummingbird, etc.) were installed on the SMARTsend computer, they will automatically be removed 
when SMARTsend is uninstalled.

Xerox recommends backing up the SMARTsend database before uninstalling the 

application. See 

 on page 91 for more information.

Note: 

If you plan to reinstall SMARTsend, uninstall IIS first and then .NET Framework before 

uninstalling SMARTsend. When reinstalling, follow the same install sequence: IIS first, then .NET 
Framework and finally SMARTsend.

To uninstall SMARTsend:
1.

If SMARTsend is installed on a Windows 2000 Server/Advanced Server:
Click Start > Settings > Control Panel > Add/Remove Programs (in Vista, Programs and 
Features).
- OR -
If SMARTsend is installed on a computer running Windows Server 2003, Windows XP Professional, 
or Windows Vista:
Click Start > Control Panel > Add or Remove Programs.

2.

Select SMARTsend.

3.

Click Change/Remove. In Vista, select Uninstall/Change. The Application Maintenance window 
appears.

4.

Click Remove, then select Next. The Confirmation Remove window appears.

5.

To continue uninstalling SMARTsend, select Yes. SMARTsend uninstalls any optional SMARTsend 
components along with the application.

6.

Click Finish to exit the wizard.