Xerox DigiPath Professional Production Software Support & Software Leaflet

 

THE DOCUMENT COMPANY

 

XEROX 

 

 
 
 

Release: DigiPath  4.0.0.1, 4.0.0.2 

Configuration: DigiPath  4.0.0.1, 4.0.0.2

 

Tracking Information: 

 

 
 

 

Problem:  Oracle files increase in size on the E drive of the DigiPath 4.0.0.1 and 4.0.0.2 systems that use Document Library if 
there is not a cabinet that contains at least one file.  This may cause the E drive to run out of space. 

Cause:   Error messages are written to an Oracle log file on the E drive of the DigiPath 4.0.0.1 and 4.0.0.2 Document Library 
system if a cabinet does not exist.  These errors accumulate in the Oracle log file until the E drive completely runs out of 
space. 

Solution:  This issue can be resolved by contacting the Customer Hotline.  A Xerox Service, CSE will uninstall DigiPath 
4.0.0.1 or 4.0.0.2, then reinstall the DigiPath 4.0 software with the DigiPath 4.0.0.1 or 4.0.0.2 patch.  Once the software has 
been re-installed ensure that a cabinet exists in Document Library and that it contains at least one file.  If necessary, create a 
cabinet in Document Library and import a file into it. 

 

  Software Version:  DigiPath 4.0

Title:  DigiPath Document Library requires at least one cabinet that contains at least one file in Document Library.