Xerox DocuColor 12 Printer with Fiery EX12 Leaflet

012-240

End Wall Fail

Stopped action of end wall
motor during end wall
movement toward close
position causing no detection of
OFF of End Wall sensor 300ms
after End Wall close began

Copier UI had a flash
screen-could not tell what it
said; then went to Print
Screen Interrupt-“ Printer
Not Ready” Checked PWS
Fault History and had 012-
240 (End Wall Fault-
primary) Web UI Tray
Output –all trays 

ready-

Fault History had 12-240
Sent same 3-copy, 2pg-2-
staple job and received
job/w no problem

012-243

Stapler Feed
Ready  Fault

I let the job run(2-pg.; 3-copy,;
2-Staple-Long) and on the third
set prior to stapling I squeezed
the staple cartridge tabs to
disengage the cartridge. The un
stapled set went to the finisher
tray

½

  Ran job again after placing

cartridge back in its position

½

  And job ran OK

No Copier UI fault message
displayed.
PWS tools displayed 012-
243 fault.
Web UI Fault History
displayed 2 faults. 1

st

 one

was 12-526 but was
simultaneous, as far as
computer time, with the 012-
243 fault
Web UI Status Output trays
were in 

ready state

012-244

Stapler Fail

Unplugged large connector (by
Finisher power harness elbow)

Plugged connector back in and
ran job – Job ran successfully

No message on Copier UI
Job defaulted to center tray-
no stapling
PWS showed 012-244 Fault
(Staple Fail)
Web UI gave 12-244 fault
Web Status gave Finisher
Output Tray 

Needs Attention

012-245

Staple Front
Cover Sensor
Fault

Unplugged Staple Front Cover
Sensor

½

  Ran job after Po/Po without

plugging connector  back in

½

  Job defaults to finisher

center tray

½

  Po/Po’d again after

plugging in connector

½

 Job 

ran 

successfully

No 

Copier UI fault displayed

Copies defaulted to finisher
center tray.
 PWS tool showed 012-245,
Staple Front corner Sensor
Fault
Web UI Fault History was
012-245
Web Status stated finisher
Output Tray “Needs
Attention”