Xerox DocuColor 12 Printer with Fiery X12 Document
Customer Expectation Setting Document for
X12 with version 1.5 Software, Digital Front End (DFE) for DocuColor 12
August 1, 2001
1
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby
acknowledged.
Customer Support
Server Installation
•
The physical installation of the Fiery X12 server is done by
a Xerox Customer Service Engineer. Please call the
Hotline number below for a status if a Xerox Customer
Service Engineer has not arrived to perform this
installation within one day of delivery.
a Xerox Customer Service Engineer. Please call the
Hotline number below for a status if a Xerox Customer
Service Engineer has not arrived to perform this
installation within one day of delivery.
•
Installation on the network is a customer responsibility.
•
Some Software options are Customer Installable.
Software Upgrades
•
Periodically, Xerox will make available bug fixes and other
software releases. Some future releases will be designed
to be customer installable. For those, it will be the
customer’s responsibility to perform the software upgrade
activities.
software releases. Some future releases will be designed
to be customer installable. For those, it will be the
customer’s responsibility to perform the software upgrade
activities.
Hotline numbers
•
The Xerox Customer Support Centers are available to
provide general information, answer questions, and take
service calls. You can reach the Customer Support
Center at the following toll-free phone numbers:
provide general information, answer questions, and take
service calls. You can reach the Customer Support
Center at the following toll-free phone numbers:
United States 1-800-821-2797
Canada 1-800-939-3769
Canada 1-800-939-3769
Analyst Services
•
A variety of services are available from your Xerox
Systems Analyst. All services are billable. Please contact
your Sales Representative for more information
Systems Analyst. All services are billable. Please contact
your Sales Representative for more information
.
Customer Training
•
Customer Training is available on the Fiery X12. All
training is billable. Please contact your Sales
Representative for more information.
training is billable. Please contact your Sales
Representative for more information.
Reference Material
The X12 is shipped with a complete set of documentation for
the installation and use of the server. The documentation is
provided in two formats and is contained in the bundled
Customer Media Pack.
the installation and use of the server. The documentation is
provided in two formats and is contained in the bundled
Customer Media Pack.
The following documentation is available on the User
Documentation CD and is in Adobe Acrobat PDF format.
Documentation CD and is in Adobe Acrobat PDF format.
•
Setup: How to set-up and configure the Fiery X12 from
the LCD interface.
the LCD interface.
•
Installing Software: How to install client software and
printer files onto workstations from CD or WebTools.
printer files onto workstations from CD or WebTools.
•
Printing: How to print to the Fiery X12 from Macintosh,
Windows, and UNIX workstations.
Windows, and UNIX workstations.
•
Utilities: How to use remote utilities and WebTools to
spool, download files, and fonts, scan and calibrate.
spool, download files, and fonts, scan and calibrate.
The following documentation is in hardcopy format.
•
Customer Release Notes: Contains customer
information about the controller and client software that
was not included in the electronic customer
documentation. This information includes caveats and
workarounds.
information about the controller and client software that
was not included in the electronic customer
documentation. This information includes caveats and
workarounds.
•
Quick Start Guide: Quick hardcopy version of Setup
Guide from User Documentation
Guide from User Documentation
•
New Features: Contains information about the new
features of the Fiery X12 version 1.5 software. This is an
addendum to the Fiery X12 User Documentation CD-
ROM.
features of the Fiery X12 version 1.5 software. This is an
addendum to the Fiery X12 User Documentation CD-
ROM.
Space Requirements / Service Space Envelope
The following diagram is intended only as a representation of
the installation requirements of a fully configured DocuColor 12
with the Fiery X12.
the installation requirements of a fully configured DocuColor 12
with the Fiery X12.
2” (48 m m )
24” (310 mm)
Minimum Space Requirements
For the Fiery X12 Server
30” (720 mm)
36” (914 m m )
2” (48 m m )
24” (310 mm)
30” (720 mm)
Work Surface
or server
From left side
36” (914 m m )
Work Surface
or server
From left side
24” (310 mm)
DocuColor 12
Note: The server dimensions shown below are in inches and
are absolute minimums.
are absolute minimums.
Dimensions:
16.0” (H) x 25.0” (W) x 21.0” (D)
40.6 cm (H) x 63.5 cm (W) x 53.3 cm (D)
Weight::
55.5 lbs. (25.5 kg)
Length of Server
Power cord
Power cord
88” (2.2 meters)
Length of cable
connecting the
Server to the
DocuColor 12
connecting the
Server to the
DocuColor 12
191” (4.8 meters)
Electrical Requirements
Server
Voltage
100 to 125 / 200 to 240 VAC
RMS, single phase,
automatically configured
Amperage
15
Cycles (single phase)
60 Hz, single phase
Xerox Receptacle Part No.
600S3704
Receptacle NEMA Part No.
5-15R
Receptacle Diagram
Power
150 W maximum
Note:
1.
Surge protection is strongly recommended for all DFE
installations.
installations.
2.
The power source for the DFE must be continuous and
not interrupted by an on-site power failure.
not interrupted by an on-site power failure.
Installation Considerations
•
Electrical requirements and space requirements must be
satisfied prior to equipment delivery.
satisfied prior to equipment delivery.
•
A Xerox Service Representative physically installs the
Fiery X12. The customer is responsible for configuring the
DFE to the network.
Fiery X12. The customer is responsible for configuring the
DFE to the network.
•
To enable System Administrators and others to work at
the DFE, the work surface should be desk height.
the DFE, the work surface should be desk height.
•
To enable Xerox Service Representatives to safely repair
the system, the work surface should measure at least 36”
x 36 “.
the system, the work surface should measure at least 36”
x 36 “.
•
The work surface of the DFE must not infringe on the
space required by the IOT and any attached accessories
unless the work surface is a table that has wheels and can
be easily moved. Refer to the DocuColor 12 CP or LP
Customer Expectations Setting Document.
space required by the IOT and any attached accessories
unless the work surface is a table that has wheels and can
be easily moved. Refer to the DocuColor 12 CP or LP
Customer Expectations Setting Document.
•
There should be a minimum of 78 inches (1,981 mm)
clearance from the floor to the nearest overhead
obstruction.
clearance from the floor to the nearest overhead
obstruction.
•
One Network drop is required for installation.