Xerox DocuColor 12 Printer with Fiery XP12 Document

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Customer Expectation Setting Document for
Fiery XP12 with version 1.1 Software, Digital Front End for DocuColor 12
April 25, 2000
1
Terms and product names used in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
 
Customer Support
Server Installation
 
The physical installation of the Fiery XP12 server is done by a
Xerox Customer Service Engineer.  Please call the Hotline number
below for a status if a Xerox Customer Service Engineer has not
arrived to perform this installation within one day of delivery.
 
Installation on the network is a customer responsibility.
 
Some Software options are Customer Installable (
i.e..DocBuilder
Pro
).
Software Upgrades
 
Periodically, Xerox will make available bug fixes and other software
releases
Future releases will be designed to be customer
installable.  For those, it will be the customer’s responsibility to
perform the software upgrade activities.
Hotline numbers
 
The Xerox Customer Support Centers are available to provide
general information, answer questions, and take service calls.  You
can reach the Customer Support Center at the following toll-free
phone numbers:
United States                1-800-821-2797
Canada                          1-800-939-3769
Analyst Services
 
A variety of services are available from your Xerox Systems
Analyst. All services are billable. Please contact your Sales
Representative for more information
Customer Training
 
Customer Training is available on the Fiery XP12. All training is
billable. Please contact your Sales Representative for more
information.
Reference Material
The XP12 is shipped with a complete set of documentation for the
installation and use of the server on CD only.  This documentation is in
one of two formats and is provided in the Customer Media Package
bundled with each server.
 
The following documentation is available on the User Documentation CD
and is in Adobe Acrobat PDF format.
 
Setup: How to set-up and configure the Fiery XP12 from the LCD
interface.
 
Installing Software: How to install client software and printer files
onto workstations from CD or WebTools.
 
Printing: How to print to the Fiery XP12 from Macintosh, Windows,
and UNIX workstations.
 
Utilities: How to use remote utilities and WebTools to spool,
download files, and fonts, scan and calibrate.
 
The following documentation is in hardcopy format.
 
Customer Release Notes: Contains customer information about
the controller and client software that was not included in the
electronic customer documentation.  This information includes
caveats and workarounds.
 
Quick Start Guide: Quick hardcopy version of Setup Guide from
User Documentation
 
 
 
 
 
 
 
 
Space Requirements / Service Space Envelope
 
The following diagram is intended only as a representation of the
installation requirements of a 
fully configured
 DocuColor 12 with the
Fiery XP12.
 
 2”  (48 m m)
24” (310 mm)
Minimum Space Requirements
For the Fiery X12 Server
30” (720 mm)
36”  (914 m m )
  2”   (48  m m )
24” (310 mm)
30” (720 mm)
Work Surface
or server
From left side
36”  (914 m m )
Work Surface
or server
From left side
24” (310 mm)
DocuColor 12
Note:  The server dimensions shown below are in inches and are
absolute minimums.
Dimensions:
16.0” (H) x 25.0” (W) x 21.0” (D)
40.6 cm (H) x 63.5 cm (W) x 53.3 cm (D)
Weight::
55.5 lbs.  (25.5 kg)
Length of Server
Power cord
185”  (4.7 meters)
Length of cable
connecting the
Server to the
DocuColor 12
196”  (5 meters)
 
Electrical Requirements
Server
 
Voltage
 
100 to 125 / 200 to 240 VAC RMS,
single phase, automatically configured
 
Amperage
 
15
 
Cycles (single phase)
 
60 Hz, single phase
 
Xerox Receptacle Part No.
 
600S3704
 
Receptacle NEMA Part No.
 
5-15R
 
Receptacle Diagram
 
 
 
Power
 
150 W maximum
Note:
 
1. 
Surge protection is strongly recommended for all DFE installations.
2.  The power source for the DFE must be continuous and not
interrupted by an on-site power failure.
Installation Considerations
 
Electrical requirements and space requirements must be satisfied
prior to equipment delivery.
 
A Xerox Customer Service Engineer (CSE) physically installs the
Fiery XP12. The customer is responsible for configuring the DFE to
the network.
 
To enable System Administrators and others to work at the DFE,
the work surface should be desk height.
 
To enable Xerox Service Representatives to safely repair the
system, the work surface should measure at least 36” x 36 “.
 
The work surface of the DFE must not infringe on the space
required by the IOT and any attached accessories unless the work
surface is a table that has wheels and can be easily moved.  Refer
to the DocuColor 12 Customer Expectations Setting Document.
 
There should be a minimum of 78 inches (1,981 mm) clearance
from the floor to the nearest overhead obstruction.
 
One Network drop is required for installation.