Xerox CentreWare Management Pack for Microsoft Operations Manager Support & Software User Guide
MOM Administrator Console
Xerox CentreWare Event Rule
The CentreWare for Microsoft Operations Manager management pack contains a rule called the Xerox
CentreWare Event Rule. This rule looks for events created by the monitoring connector
application. The rule then generates alerts based on these events. The Xerox CentreWare Event Rule
can be modified to prevent certain events from being generated by CentreWare for MOM.
CentreWare Event Rule. This rule looks for events created by the monitoring connector
application. The rule then generates alerts based on these events. The Xerox CentreWare Event Rule
can be modified to prevent certain events from being generated by CentreWare for MOM.
To modify the Xerox CentreWare Event Rule: (optional)
1) Modify the default CentreWare Alert State Monitoring Script as needed and save the file with a
unique descriptive name. See the Example VBScript section below for instructions.
2) Launch Microsoft Operations Manager and open the Xerox CentreWare Event Rule: Start >
Programs > Microsoft Operations Manager 2005 > Administrator Console > Management
Packs > Rule Groups > Xerox Devices > Event Rules > Xerox CentreWare Event Rule.
Packs > Rule Groups > Xerox Devices > Event Rules > Xerox CentreWare Event Rule.
3) Select Properties, then click on the Responses tab.
4) On the Responses tab, select Xerox CentreWare Alert State Monitoring, then click Edit.
5) Select the Script tab to open the VBScript file, then modify the script as needed, or replace the
current script with an alternate script (e.g. - the example VBScript below). Simply copy and paste the
entire alternate script into the dialog.
entire alternate script into the dialog.
6) Close the dialog, then Apply the changes.
Example VBScript
Included below is an example VBScript where a function has been added to disable the Low Paper alert
messages in CentreWare for MOM. This function is not included in the default VBScript installed with
CentreWare for MOM. However, this sample script can be modified to customize the alerts generated by
CentreWare for MOM, and then used to replace the default VBScript that is installed with the CentreWare
Event Rule.
messages in CentreWare for MOM. This function is not included in the default VBScript installed with
CentreWare for MOM. However, this sample script can be modified to customize the alerts generated by
CentreWare for MOM, and then used to replace the default VBScript that is installed with the CentreWare
Event Rule.
The lines changed from the default script are highlighted in the code below. Locate the "Low Paper” line
that reads “if LastMessage <> "Low Paper" then” . This Low Paper alert can be changed to any one of
the following state strings:
that reads “if LastMessage <> "Low Paper" then” . This Low Paper alert can be changed to any one of
the following state strings:
• Status Unknown to Printer
• Low Paper
• Out of Paper
• Toner Low
• No Toner
• Door Open
• Paper Jammed
• Offline
• Service Requested
• Input Tray Missing
• Output Tray Missing
• Marker Supply Missing
• Output Bin Near Full
• Output Bin Full
• Input Tray Empty
• Overdue Preventative Maintenance
Multiple alerts can be filtered using the OR operator in the If statement. For example: if LastMessage <>
"Low Paper" || "Toner Low" || "Output Bin Near Full" then...
"Low Paper" || "Toner Low" || "Output Bin Near Full" then...
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